Privacy Policy

Effective Date: March 7, 2025

Inner Zen Counseling LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Inner Zen Counseling LLC collects and uses information about you when you opt in to receive SMS messages from us.

Information We Collect

When you opt in to receive SMS messages, we may collect the following information:

• Your phone number

• Your consent to receive SMS messages

• Your email address

• Your basic contact information

• Your messaging history

• Other information you provide when interacting with us, such as through our website or forms

How We Collect Your Information

We collect information:

• Directly from you when you complete a form, schedule an appointment, or contact us

• Automatically when you interact with our website

• From third parties, such as referral sources or service providers

How We Use Your Information

We use your information to:

• Send SMS messages you have opted in to receive

• Provide updates, appointment reminders, and relevant counseling resources

• Manage and operate our business

• Comply with legal and regulatory requirements

Choices and Controls

You can opt out of receiving SMS messages at any time by replying STOP to any message. If you need assistance, reply HELP or contact us directly.

Disclosures of Your Information

We may disclose your information:

• To third-party service providers who assist in our operations (e.g., appointment scheduling platforms, secure messaging services)

• In compliance with legal or regulatory requirements

• To protect our legal rights and obligations

We do not sell, rent, or share your personal information, including your phone number or SMS opt-in data, with third parties for marketing or promotional purposes.

Protection of Information

We take appropriate security measures to safeguard your personal information from unauthorized access, disclosure, or misuse.

Updates to This Policy

We may update this Privacy Policy periodically. If we make material changes that significantly impact your privacy, we will provide notice on our website before the changes take effect. We encourage you to review this page regularly.

How to Contact Us

For support, text HELP to (941) 290-6920. You may also contact us directly at:
Email: therapy@innerzencounseling.com
Phone: (941) 290-6920